Privacy Policy

Last updated: May 2025

EquiOdds ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

Account Information

When you register, we collect your email address and any profile information you provide. Passwords are hashed and never stored in plain text.

Usage Data

We may collect information about how you interact with our platform, including pages visited, features used, and session duration — to improve our service.

Payment Information

Subscription payments are processed by our payment provider (MIPS). We do not store your card details on our servers.

2. How We Use Your Information

  • To provide and maintain your account and subscription
  • To send transactional emails (receipts, password resets, subscription notices)
  • To analyse usage patterns and improve the platform
  • To respond to your support requests

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with trusted service providers (hosting, payment processing, email delivery) solely to operate our platform, under strict confidentiality agreements.

4. Cookies

We use cookies to manage authentication sessions and remember your preferences. See our Cookie Policy for details.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at info@equiodds.com.

6. Security

We use industry-standard security measures including HTTPS encryption and secure authentication. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at info@equiodds.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform.

9. Contact

For privacy-related questions, please contact us at info@equiodds.com.